www.transcomna.com - Call Centers for Dummies

ORDER Call Centers for
Dummies

First Name:

Last Name:

Company:

Address:

City:

State/Province:

ZIP/Postal Code:

Country:

Email Address:

Telephone:

Extension:

Job Title:

Your security code:

Enter your security code here:
►

Call Centers for Dummies is the ideal resource for call center managers. Using Call Centers for Dummies, the manager will be equipped with a guide that, working under the principals of revenue generation, efficiency, and customer satisfaction, will improve results measurably. Instead of viewing the call center only as a cost center, managers, equipped with new tools, will be able to affect the bottom line through continuous improvement.

Complete and submit this form to order your copy today.

The price of the book is $22.00 CAN plus shipping and taxes